PTSD.com, LLC is committed to improving access to trauma information and self-screening for people with different abilities, devices, and access needs. Our resources are free.
1. Our approach
We use the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA to guide design and ongoing improvements. Accessibility is an ongoing effort; we do not claim that every page or feature fully conforms to these guidelines.
2. Features that support access
- Page headings, navigation landmarks, and a skip-to-content link help you move through the site.
- Screening choices use labeled controls, and keyboard focus moves to each new question.
- Screenings have no time limit. You can review answers, skip questions, pause, or clear your responses.
- Our sharing companion respects reduced-motion settings. Its dialog can be closed with Escape or the close button.
You can navigate with Tab and Shift+Tab, activate supported controls with Enter or Space, and use your browser’s zoom settings. Articles can be read without completing a screening. Interactive screenings and sharing features require JavaScript.
3. Report a barrier or request assistance
Email [email protected] with “Accessibility request” in the subject line. You may report a problem or request an alternative format for information you cannot access.
Please include the page address, what you were trying to do, the barrier you encountered, and your preferred way to receive a reply. Browser, device, or assistive-technology details are helpful but optional. You do not need to disclose a diagnosis, provide proof of disability, or send screening answers or medical records.
We will review your request and work with you to identify an accessible way to obtain the information. Response times and available formats depend on the request. There is no charge for requesting accessibility assistance.
4. Ongoing improvements and external resources
We prioritize reported barriers that prevent access to information or screenings. Some features may not work equally well with every browser, device, or assistive technology. Please let us know when something prevents you from using the site.
External websites, documents, and sharing apps have their own accessibility features. We welcome reports about linked resources so we can consider more accessible alternatives.
5. Privacy and related information
For an accessibility report, share only the information needed to describe the issue. Email is not an emergency or clinical support service.
Our Privacy policy explains how information is handled, and our Terms of use explain the site’s educational purpose. We update this statement as our accessibility practices change.